Privacy Policy

Tayla Spa Privacy Policy

Last Updated: October 4, 2025

At Tayla Spa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, TaylaSpas.com, use our services, book an appointment, or communicate with us via text message (SMS/MMS) or email.

By using our services, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and billing/shipping address.

  • Appointment Details: Your appointment history, treatment preferences, and notes related to your spa services.

  • Payment Information: Credit/debit card numbers and other financial details, which are processed securely by our third-party payment processors. We do not store full credit card numbers on our servers.

  • Technical Data: IP address, browser type, operating system, referring URLs, and information about your interaction with our website (collected via cookies and similar technologies).

  • Marketing and Communications Data: Your preferences for receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Manage Services: To schedule, confirm, and remind you of appointments; process payments; and provide you with our spa services.

  • Mobile Messaging (SMS/MMS – 10DLC Compliance):

    • We may send you operational and transactional text messages, such as appointment confirmations, reminders, and status updates.

    • With your express consent, we may also send you promotional and marketing text messages about special offers, new services, and events.

    • You can opt-out of receiving promotional texts at any time by replying STOP to any marketing message. For help, reply HELP. Message and data rates may apply. Message frequency varies.

    • We use a third-party platform to manage our 10DLC (10-Digit Long Code) messaging, which is compliant with US carrier requirements. We will not use your mobile number for any purpose other than those outlined in this policy without your consent.

  • Email Marketing:

    • We use your email address to send you receipts, service follow-ups, and information related to your appointments.

    • With your explicit consent (e.g., by opting-in via our website form), we will add you to our email marketing list to receive newsletters, promotions, and updates about Tayla Spa.

    • Every marketing email we send contains an easy and prominent way to unsubscribe at the bottom of the email. You can opt-out of promotional emails at any time.

  • To Improve Our Services: To analyze how our website and services are used, improve user experience, and develop new services.

  • To Comply with Legal Obligations: To meet our legal, regulatory, and tax requirements.

3. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share your information with trusted third parties only in the following circumstances:

  • Service Providers: With vendors who assist us in our operations, such as our booking software provider, payment processors, email marketing platform (e.g., Mailchimp, Klaviyo), and 10DLC messaging provider. These partners are contractually obligated to keep your information confidential and use it only for the purposes we have specified.

  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Your Rights and Choices

You have the right to:

  • Opt-Out: You can opt-out of receiving promotional communications via email or text at any time using the methods described above.

  • Access and Update: You can review and update your personal information by contacting us or through your online account with us.

  • Data Deletion: You can request that we delete the personal information we hold about you, subject to certain legal exceptions (e.g., where we are required to retain information for legal purposes).

  • “Do Not Track” Signals: Our website does not currently respond to “Do Not Track” signals from browsers.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Cookies

Our website may use “cookies” to enhance your experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the website may not function properly.

7. Changes to This Privacy Policy

Tayla Spa may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy, your personal information, or our privacy practices, please contact us at:

Tayla Spa
1424 Marlton Pike E, Cherry Hill, NJ